Doccumenting your business
How much of your crucial business information is stored only in your memory, or the head of a few trusted employees? How much of your operations procedures are stuck to computer monitors on little yellow notes?
Protect your operations by capturing the usually unwritten information in current user documentation. Total corporate documentation includes written operations procedures, system user manuals, step-by-step guides, and job aids (if necessary).
Our consultants have experience working with clients in medical services, legal services and communications environments identifying the unwritten rules of the business and documenting them. We have also written well-received user manuals and step-by-step guides as well as quick reference cards and wallet cards, each tailored to the skill and knowledge level of the particular audience.
Let us help you evaluate the current state of your documentation
and recommend solutions – whether paper, electronic or both. It’s
time to back-up and share ALL the corporate data, not only the computer-based
data.
| Featured Services |
| Let us referee -- Are you and your staff spending too much time fighting with your computers? Perhaps the problem is training or documentation. Maybe your software is not the right tool for the job, or maybe it needs minor adjustment. We can diagnose the problem, improve staff productivity and morale and start saving you money. Back-up Fire drill -- Will your back up work when you need it most? When is the last (or even first) time that you checked your backup? Goldberg Consulting can test your current back up plan to make sure you can restore data and operations quickly. Training -- personalized service for you and your staff. Improve productivity and increase job satisfaction. Website Development -- use the Internet as a cost-effective tool to build your business and reach out to your existing clients. |